Refund and Returns Policy
No Refund & No Returns Policy
Effective Date: 24/06/2025
Thank you for shopping with BOOHUMU REDUX, your trusted thrift store based in Guwahati, Assam. We appreciate your support of sustainable and conscious fashion choices.
Please read our No Refund & No Returns Policy carefully before making a purchase.
1. All Sales Are Final
Due to the nature of second-hand and pre-loved items, all sales made through BOOHUMU REDUX are final. We do not accept returns, exchanges, or offer refunds under any circumstances.
2. Condition of Items
All items sold are pre-owned and may show signs of wear. We strive to provide accurate descriptions and clear photographs of each item to help you make informed decisions. By purchasing from our store, you acknowledge and accept the condition of the items as described.
3. Sizing & Fit
Please ensure you review the measurements and sizing details provided in each product listing before purchasing. If you have any questions regarding the fit or condition, feel free to contact us before placing your order.
4. Damaged or Defective Items
Since all items are pre-owned, minor imperfections are to be expected. However, if you believe you have received an item that is significantly different from its description, please contact us within 48 hours of delivery at support@boohumuredux.in, with clear photos and details. We will assess the situation on a case-by-case basis, but this does not guarantee a refund or return.
5. Cancellations
Once an order has been placed and confirmed, it cannot be cancelled or modified. Please review your order carefully before proceeding to checkout.
6. Contact Us
If you have any questions regarding this policy, you can reach us at:
Email: support@boohumuredux.in
Address: BOOHUMU REDUX, House No.38, Ground Floor, Chandra Chaudhary Path, Bhetapara, Guwahati, Kamrup (M), Assam – 781028
By purchasing from BOOHUMU REDUX, you agree to this No Refund & No Returns Policy.
Thank you for understanding and supporting slow fashion and sustainability!